bk-support - (unknown subject)

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NAME
bk support − send a support request

SYNOPSIS
bk support [−T]

DESCRIPTION
Send a request to BitKeeper support.

The default behavior is to display the graphical version of the support form when the DISPLAY environment variable is set (UNIX) or if it is run on a Windows operating system. To use a text editor rather than the GUI, use the −T option.

This command can be used to request support instead of mailing to [email protected]. The advantage is that it automatically includes the version of BitKeeper and the operating system being used, which speeds the ability of the support team to respond to the request.

OPTIONS
−T Use a text editor rather than the default graphical tool to fill out a support report.

EXAMPLE
An example text template looks like this:

Program:
[cset, get, delta, etc. or what you were doing, like ’installing’]

Release:
beta10-pre1

OS:
[Linux, IRIX, NT, etc]
Etc.

and the filled out report should look like this (note that the data goes after the tags, not on the same line):

Program:
support

Release:
pre-2.0-2

OS:
All
Etc.

CATEGORY
Admin

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